APQC's Perspective on Knowledge Management - Sponsored Whitepaper

If you are new to knowledge management, this is a good place to start. Developing an effective KM system begins with identifying the business opportunities that could be enabled by a better flow of knowledge, building a KM strategy and designing the initial projects, and developing measurement and tracking systems to determine the ROI and health of the projects. This paper condenses what APQC knows about implementing a successful KM initiative into a few basic lessons learned.